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Transcription Services
 
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Header

  Reference Number 183854
  Solicitation Number RFPOEBBSO2009-1109
  Organization Name Ontario Energy Board
  Source ID PV.BD.ON.463551.C56943
  Associated Components Yes

Dates

  Published 2009-10-07
  Revised 2009-11-05
  Closing 2009-11-11 03:00 PM Eastern Standard Time EST

Details

  Category Professional, Administrative and Management Support Services
  GSINS
  Region of Delivery Canada
  Region of Opportunity Ontario
  Agreement Type Open Bidding (OB)
  Tender Type Request for Proposal (RFP)
  Estimated Value
  Solicitation Method Qualified

Notice Description

  Transcription Services

The Ontario Energy Board (“the Board”) is the regulator of the Province of Ontario’s electricity and natural gas sectors. As such, the Board is required to hold public hearings on applications dealing with rates, construction of facilities for pipelines or electricity transmission lines, matters referred to it by the Minister of Energy and Infrastructure or on any matter the Board feels is appropriate.

The requirement for public hearings necessitates the need for verbatim reporting of the Proceedings. Along with this need for English transcription services is the need for French Language capability to fulfill the legislative requirements of the French Language Services Act.

The Board has two hearing rooms, which can both be operational at the same time. It is possible to have requirements for more than two matters at the same time. There are also occasions when the Board is off-site due either to public interest or the full utilization of the two existing on-site hearing rooms. This results in a requirement for both on and off-site provision of the transcription services as described in this RFP.

Timing/Service Levels
The timing of the delivery of the various transcript products is critical to Board operations. For example, all parties may use the transcript from the day’s Proceeding to prepare for the next day's Proceeding. Where requested by any party, the Proponent will deliver all additional copies ordered, both printed and electronic, to that party within two (2) hours of the close of the day's Proceeding.

Historic Copy: Where transcript copies from a previous Proceeding are ordered by any party, the Proponent will prepare and deliver the copies ordered, in either printed or electronic format, within three (3) business days of receipt of the order.


 

Contact(s)

Client Agency

  Name Ontario Energy Board
  Address 2300 Yonge St., 27th Floor
  City Toronto
  State / Province ON
  Postal Code M4P 1E4
  Phone (111)111-1111x11111
  Fax
  Email procurement@oeb.gov.on.ca
  Website URL http://www.oeb.gov.on.ca/OEB/

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