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Help Table of Contents
Help Page Index
Complete Supplier Guide (PDF Format)
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Only
a Supplier Coordinator, MERX Administrator or the Call Centre can update
the information for other contacts that exist in the supplier organization. Follow these steps to find and update an organization
contact.
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Note:
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If
you are a Supplier Coordinator of a Sub Organization, you can only
update contacts within the Sub Organization.
If you are the Supplier Coordinator for the Parent Organization,
you can update all contacts in the Parent and Sub Organizations.
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1.
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Go
to the Supplier Home.
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2.
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Click
on the Customer Profile link located on the left side of the
page. The View Organization page will be displayed.
If you have a parent organization, the page header will display
View Sub Organization.
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3.
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Click
on the Organization Contact List link located on the left side of
the page. The Organization
Contact List page will be displayed.
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4.
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Click
on the contact’s name link. The
View Contact Information page will be displayed.
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5.
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Click
the Update button, located
at the bottom of the page.
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6.
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Update
the contact’s information as required.
Note that bold field names indicate required fields. For more detailed information about the page,
click the Help button.
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7.
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After
you have updated the contact’s information, click the Submit button.
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8.
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The
View Contact Information page will again be displayed and a confirmation
message is displayed at the top of the page.
If you were not successful, MERX will prompt you with a message
indicating the error. Click
the OK button to return to the Update Contact
Information page if you received an error message. If you were successful, click on the Supplier
Home link, on the left side of the page, to return to the Supplier
Home page.
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