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TBIPS Professional Services - Help Desk Specialist and Operations Support Specialist (W0113-17CS21/A



  Reference Number 431887
  Solicitation Number W0113-17CS21/A
  Organization Name Public Services and Procurement Canada
Travaux publics et Services gouvernementaux Canada
  Source ID FD.DP.QC.10077.C86892
  Associated Components Yes


  Published 2017-12-05
  Revised 2018-01-09
  Closing 2018-01-19 02:00 PM Eastern Standard Time EST


  Category Information Processing and Related Telecommunications Services
  Region of Delivery Ontario
  Region of Opportunity
  Agreement Type
  Tender Type Notice of Proposed Procurement (NPP)
  Estimated Value
  Solicitation Method

Notice Description

  TBIPS Professional Services - Help Desk Specialist and Operations Support Specialist (W0113-17CS21/A

Trade Agreement: CETA / WTO-AGP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea
Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements
Competitive Procurement Strategy: Best Overall Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements:

Professional Services - Help Desk Specialist and Operations Support Specialist

Brewster, Shannon
Telephone No. - (905) 615-2028
E-mail -

Task-Based Informatics Professional Services (TBIPS) Requirement

This requirement is for: The Canadian Forces Base (CFB) Borden, Department of National Defence (DND)

This requirement is open only to those Supply Arrangement Holders, TBIPS Supply Arrangement EN578-055605/E, who qualified under Tier "1" (requirement valued above NAFTA), Ontario Region, Stream 4 Business Services who qualified under the categories of:

Help Desk Specialist (level 1) - 5
Operations Support Specialist (level 1) - 5

The following SA Holders have been invited to submit a proposal:
1. 01 Millennium Consulting Inc.
2. ADIRONDACK INFORMATION MANAGEMENT INC., Valcom Consulting Group Inc., FlexEDGE Consulting Inc., In Joint Venture;
3. Calian Ltd.;
4. CGI Information Systems and Management Consultants Inc.;
5. Dare Human Resources Corporation;
6. Excel Human Resources Inc.;
7. Fifalde Consulting Inc.;
8. FreeBalance Inc.;
9. Jumping Elephants Incorporated;
10. New Technologies Inc.;
11. Primex Project Management Limited;
12. Robertson & Company Ltd.;
13. S.i. Systems Ltd.;
14. Trillys Systems Inc.;and
15. LIKE 10 Inc.

Description of the requirement:
This requirement is for the provision of ten (10) resources in the professional services categories of Business Services, on an as and when request basis, who are subject matter experts in the project and technical operating environment detailed in the Contract.

It is intended to result in the award of one contract for one (1) year plus four (4) one-year irrevocable options allowing Canada to extend the term of the contract.

Proposed period of contract:
The contract period will be from April 1, 2018 to March 31, 2019.

Security Requirement:Common PS SRCL #21 applies
Minimum Corporate Security Required:Facility Security Clearance at the level of SECRET
Minimum Resource Security Required:Secret

Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT 'BUYANDSELL.GC.CA' IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.

NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a 'Qualified SA Holder', please contact

All inquiries must be submitted in writing to the Contracting Authority no later six (6) calendar days before the bid closing date. Inquires received after that time may not be answered.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Terms and Conditions for more information.

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Contains information licensed under the Open Government license Canada. Contains data reproduced and distributed with the permission of the Government of Canada, on an "as is" basis. This notice appears on Buy and Sell as Reference Number: PW-$TOR-024-7425



Client Agency

  Name Brewster, Shannon
  Company Name Public Works and Government Services Canada
  Address 33 City Centre Drive, Suite 480C
  City Mississauga
  State / Province ON
  Postal Code L5B 2N5
  Phone (905)615-2028
  Fax (905)615-2060
  Website URL

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