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MERX4 Operations & Maintenance

Equip your teams with MERX to consistently find best value for your clients improve vendor performance through collaboration.

MERX4 Operations & Maintenance

The industry’s most advanced Strategic Sourcing and Vendor Performance Management suite with your name on it!

MERX4 Operations & Maintenance

“MERX4 embeds more than 15 years of public sector sourcing and vendor management expertise, workflow flexibility, automation and business intelligence.”

Paul Bodnoff
MERX, VP Operations

Operations & Maintenance (O&M) and Facilities Management (FM) professionals including building owners, maintenance managers, property managers, construction managers and engineering managers are looking to streamline and simplify the RFP process. With complex facilities management projects that require regulatory compliance, bidding out building service contracts has traditionally been a time-consuming process. Purchasing performance, often linked to project margin within construction projects, is under pressure, shifting focus to improving the overall procurement process. MERX4 simplifies the bid and vendor management for operations and facilities management professionals. MERX4 saves time and resources with its automated vendor management, bid notification and bid document distribution for operations and facilities management organizations and departments. MERX4 Strategic Sourcing and Vendor management solutions are easy to navigate with in-depth reporting and include unique features important to operations and facilities management projects, such as vendor qualification, invitational bidding and vendor rotation.

MERX4 is tailored to your needs and branded to your specifications

Nearly three years in development, the MERX4 private portal offering was designed using extensive input from customers and procurement professionals like you. Our SCMP accredited personnel engaged with people at all levels in procurement to understand the challenges they face and design innovative ways to solve them.

Easily manage your procurement process

Whether you do everything through open tendering or need to qualify vendors as part of a two stage process, our Software as a Service (SaaS) solution lets you control the entire process. MERX helps you manage your processes, enforce processes and best practices and provide stakeholders with decision support reports and actionable business intelligence. Powerful features such as Buyer Dashboard and reports facilitate control and provide process insights from Vendor Management to Solicitation, Project Management to Bid and Award Management, and Contract Lifecycle to Vendor Performance Management.

Benefits for Operations and Facilities Management Organizations

  • Configurable vendor management features include pre-qualification programs, invitational bidding and vendor rotation
  • Increase efficiency and decrease costs with online document distribution and electronic bid submission
  • Monitor when vendors receive, view, and download bid information and project files
  • Complete audit trail for every step of the bidding process enables you to see vendor participation and collaborate with vendors per opportunity
  • Secure information is accessible to all internal stakeholders on a per-project basis or time frame
  • Easy to use software-as-a-service solution is quickly configurable for your facilities management organization and its contracting vendors
  • Integrate across multiple ERP systems, delivering actionable data to your facilities management organization

Let MERX Simplify Your Strategic Sourcing & Vendor Management Process

The industry’s most advanced strategic sourcing and vendor management suite!

Determine The Right Solution

We work directly with our customers to deliver solutions that improve efficiency and deliver significant cost savings to their organizations. MERX4 streamlines the purchasing process, saving you time and resources while addressing your organization’s evolving purchasing needs.

Quick Implementation

Implementation of MERX4 is quick and easy. Delivered as Software-as-a-Service (SaaS), it is a configurable solution that is ready-to-launch, highly scalable and designed to grow with your organization.

Seamless Roll-out

MERX has a dedicated and knowledgeable support team that works closely with your organization to develop an implementation plan that fits seamlessly within your operational timeframe.


We know how mission critical and time sensitive the sourcing process can be. The entire MERX team is focused on providing you with a brilliant customer experience. From the seamless rollout process that includes on-site training and professional, bilingual customer support to the world class infrastructure that houses the service, MERX is renowned globally as a leader in e-sourcing and our customer service is ranked among the top 5 in the industry.

Achieve your
vision with MERX

Drive strategy forward

Make procurement your strategic imperative. Put your strategy into action with MERX4, to not only identify and secure ideal vendors, products and services; but to monitor and hold them accountable to their commitments.

Save more; consistently

Avoid the cost boomerang. Use MERX4 to implement a cycle of continuous spend management improvement across all categories to deliver sustainable savings over the long-term.

Boost free cash flow (FCF)

Save your organization money. Elevate the perspective of procurement by unlocking working capital to support top & bottom line gains while minimizing risk.

Integrate existing systems

You shouldn’t have to change all your existing enterprise systems to save. MERX4 is bespoke, integrating your specifications, systems and processes to lower total cost of ownership.

Enforce compliance standards

Manage and avoid risks associated with your suppliers. Factor contractual commitments and vendor performance for penalties, risk assessments, and future negotiations.

Improve supplier quality

Impose standards to reliably source from high quality suppliers who deliver best value within your constraints. Instantly improve your supplier portfolio by tapping into 75000+ vendors who actively use MERX to find business opportunities.

Spend Matters

Make spend management an evolving part of your procurement culture by combining spend analysis with process, controls and technology. Understand how to get the most impact from every dollar saved or spent. In doing so, you’ll reduce risk while increasing free cash flow to support other initiatives.

Streamline Contract Lifecycle Management

Eliminate bottlenecks in your contract management process. MERX provides complete visibility of contract status to help you capitalize on revenue opportunities and reduce contract compliance risks.