CBC/Radio-Canada is seeking Responses from the industry in response to its Request for Information (“RFI”) for the Global Trauma and Peer Support specialized services specifically geared to media organizations and staff deployed to hostile/high-risk environments and conflict zones
1. SUMMARY OF REQUIRED GOODS/SERVICES:
The key objectives in issuing this RFI are as follows:
The Request for Information (hereinafter “RFI”) is to identify Suppliers that can deliver turn-key Critical Incident, Trauma, and Peer Support services tailored to the unique realities of newsgathering teams in the field as well as pre and post-deployment.
- Development and Implementation of a Trained Peer Support program
- Globally available in-field, In-person, online, and by telephone 24/7/365 Critical Incident and Trauma support
- Pre-Deployment Sessions
- Post-Deployment Support
- including in-person, globally in-field/on-site Rest & Recuperation (R&R) sessions
Pursuant to the RFI, CBC/Radio-Canada may elect to continue the process and proceed to a second step, without obligation, which may result in a Request for proposal (hereinafter “RFP”). In the event that it does decide to proceed with the RFP, CBC/Radio-Canada reserves the right to include in that RFP any criteria, terms, conditions, and requirements it deems necessary.
Respondents must understand that CBC/Radio-Canada would not necessarily limit participation in submitting a proposal only to Respondents identified as part of this RFI.
2. MANDATORY REQUIREMENTS:
CBC/Radio-Canada is looking for Respondents that can satisfy and deliver
ALL the requirements specified in the RFI under Section 1. of this Notice.
Note: Although it is expected that Respondents shall meet ALL the Mandatory Requirements, there are no Mandatory requirements to obtain access to the RFI documents.
3. TO OBTAIN THE RFI DOCUMENTATION
As CBC/Radio-Canada uses Merx (
https://www.merx4.merx.com/cbc) to manage its solicitation process, all Respondents must obtain the RFI documents through Merx.
1. Determine your eligibility to participate based on the description/objective statement for the RFI as well as the Mandatory Requirements.
2. To obtain the documents you must be registered with Merx. If you are not already registered, you may sign up by clicking on the link provided above. For additional information on the terms and conditions of use of the MERX platform, please call Merx directly at
1-800-946-6379.
Note: CBC/Radio-Canada is not responsible for the distribution of the documents.
5. COMMUNICATION WITH CBC/RADIO-CANADA
Any contact with CBC/Radio-Canada at this stage of the RFI must be undertaken by e-mail only, which will be addressed to the CBC/Radio-Canada Representative for this RFI, whose coordinates appear below. All e-mails pertaining to this RFI must state the RFI reference number (RFI #
LEG20220429) in the “Subject” of the e-mail.
Vicky Rivard
Senior Specialist, Strategic Sourcing
Finance and Administration
CBC/Radio-Canada
E-mail:
src108dp@radio-canada.ca
Once the tender documents have been obtained, Respondents may have queries, require further information or clarification, or discover certain omissions or ambiguities in the RFI documents. If so, or if there is any doubt about the meaning of any part of this RFI, shall submit their questions through MERX no later than the date specified in
PART I: INTRODUCTION, Table 1: Critical Dates in the RFI Process of the main document. CBC/Radio-Canada reserves the right to answer only those questions submitted through Merx.
6. RECEIPT OF RESPONSES
Responses must be received by CBC/Radio-Canada, via electronic submission to the Merx Website (www.merx.com) no later than
May 27, 2022, at 3:00:00 pm, Eastern Time.
The Respondent has the sole responsibility for the timely receipt of a Response by CBC/Radio-Canada. The Respondent cannot transfer such responsibility to CBC/Radio-Canada. The MERX clock shall be used to determine the time of receipt of the Response, and whether the time indicated on such clock is accurate or not.
Partial Responses, amendments, or revisions that are received after the date and time for the RFI Submission Closing Date will not be accepted.
