2021-02 - Project Management Services for Business Process Review Project

This RFI is intended to obtain responses from individuals or firms for the provision of Project Management services required for CCTS to analyze and modify its business processes.  The Project will result in the implementation of changes to the CCTS’s service delivery policies and processes.  This involves assessing the feasibility and desirability of the recommended changes to current business processes, updating policies and procedures, and the planning and implementation of accepted recommendations.

The PM will be responsible for general project management activities and will also be specifically responsible for the following:

• Creating and updating policy and process-related documentation as may be required.
• Facilitating, through scheduling and documentation, the determination of the feasibility, desirability and implications of recommendations for changes to policies and processes