Basic Information

Reference Number

0000182278

Issuing Organization

City of Ottawa

Owner Organization

CS, SIP, CCS, CMO & AG Client Unit

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

32320-92000-P01

Title

ICS/ITS/TM/ Service Management Platform and Professional Services

Source ID

PU.MU.ON.6700.C97223

Agreement Type

None

Details

Location

Canada, Ontario, Ottawa

Purchase Type

Duration: 5 years
Option: One optional five-year extension.

Description

The City of Ottawa is seeking proposal submissions to provide an industry-leading enterprise class Software as a Service (SaaS) Service Management Platform and professional services for implementation and support.

The Procurement of goods and/or services specified in this bid document may be subject to the provisions of the Canadian Free Trade Agreement (CFTA) and/or the Ontario-Quebec Procurement Agreement (OQPA).
All information submitted in response to this RFP is subject to the provisions of the Municipal Freedom of Information and Protection of Privacy Act.

Dates

Publication

2020/08/27 03:43:57 PM EDT

Question Acceptance DeadlineA - Previous Amendment

2020/09/10 11:59:00 PM EDT

Questions are submitted online

Yes

Closing DateA - Previous Amendment

2020/10/22 03:00:00 PM EDT

Contact Information

Mike Byrne

613-580-2424 ext. 15366

Mike.Byrne@Ottawa.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Request Prompt Payment Discount

Yes

Payment Delay

15 Day(s)

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Please see RFP document.

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