Basic Information

Reference Number

0000307407

Issuing Organization

NL Provincial Health Shared Services Supply Chain

Owner Organization

Newfoundland and Labrador (NL) Health Services - Central Zone

Solicitation Type

ITT - Invitation to Tender (Formal)

Solicitation Number

2025-5215

Title

Collection Agency Services For Overdue Accounts - Provincial & National

Source ID

PV.MN.NL..1083209.C3346826

Agreement Types

Atlantic Procurement Agreement

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Newfoundland and Labrador

Purchase Type

Duration: 2 years
Option: One (1) additional two (2) year option

Description

Newfoundland & Labrador Health Services (NLHS) is administering this tender on behalf of NLHS for Collection agency services for overdue accounts – Provincial and National. This will be in accordance with the specifications and requirements set out in this open call, as well as the Public Procurement Act.

Dates

Publication

2025/11/18 12:00:00 PM NST

Bid Intent

Not Available

Question Acceptance Deadline

2025/12/08 02:00:00 PM NST

Questions are submitted online

Yes

Closing Date

2025/12/11 02:00:00 PM NST

Contact Information

Jeannie M O'Shea

open.calls@centralhealth.nl.ca

Required Acknowledgement

General Terms and Conditions

Bidder must Acknowledge that they have read, understood, and agree to the attached Terms and Conditions.

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Questions

Question Name	Question Description	Mandatory
Schedule A - Mandatory Requirements	Does your Agency maintain an office in Canada and/or have office(s) nationally or have a national affiliation with other collection agencies?	Yes
Schedule A - Mandatory Requirements	Does your agency have a computerized information system and have the capability to both receive and provide data electronically?	Yes
Schedule A - Mandatory Requirements	Does your agency have a computerized system and have the ability to automatically send and receive secure file transfer protocol of documents and payments on a daily basis?	Yes
Schedule A - Mandatory Requirements	Will your agency report accounts placed with them with a Credit Reporting Agency within 30 days?	Yes
Schedule A - Mandatory Requirements	Will your agency provide standard management reports, detailing collection progress, on a monthly basis?	Yes
Schedule A - Mandatory Requirements	Can your agency provide standard management reports, detailing collection progress, on a monthly basis?	Yes
Schedule A - Mandatory Requirements	Have you been in business for at least five (5) recent consecutive years, with at least three (3) years’ experience with health care related accounts?	Yes
Schedule B -Bidding Sheet	Is the Bidding Sheet (Schedule B), completed in its entirety, included with the bid submission, as required?	Yes
Schedule C -Bidder Information Form	Is the Bidder Information Form (Schedule C), completed in its entirety, included with the bid submission, as required?	Yes
Schedule D - Privacy and Confidentiality Agreement	Will Schedule D - Privacy and Confidentiality Agreement be completed in its entirety and submitted upon award if you are the preferred bidder?	Yes
Acknowledgement of Addendums	I have read, understood and am in agreement with each of the addendums posted to the web site relative to this tender	Yes
Acknowledgement of Terms & Conditions	I have read, understood and am in agreement with all of the terms & conditions and requirements associated with this tender	Yes

View 2 More

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Schedule B	Bidding Sheet	Yes	No
Schedule C	Bidder's Information Form	Yes	No
Schedule D	Privacy Oath of Confidentiality (Awarded Vendor is required to submit upon request)	No	No
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