DESCRIPTION OF THE WORK
The anticipated needs of Manitoba Hydro include processing and printing of approximately 390,000 utility bills and 6,000 letters monthly. This number includes a small number of bills to be printed in-house (at Manitoba Hydro) and shipped directly to the Contractor for inserting daily, and adding to the Canada Post Statement of Mailing. On occasion there will be large volume one-page letter statements to process, print and insert.
The Service is inclusive of processing, printing, folding, inserting and mailing of bills/letters on a monthly scheduled basis that consists of 21 cycles. Some months have double cycles on weekends to accommodate meter reading and processing of seasonal bills. Twice a year, in the spring and fall there occurs one Seasonal Bill cycle that is required to be held while the Manitoba Hydro Customer Billing Department reviews the information. Same or next day notice is given for approval to proceed with printing and inserting of the bills.
The Contractor shall include a disaster recovery plan acceptable to Manitoba Hydro in its Service provisions.
Competitive Procurement Strategy
Request for Proposal with further negotiations
Bids will be opened privately
Pass/Fail Criteria
All proposals must meet all of the following criteria, in Manitoba Hydro’s determination, in order to proceed to the second stage of the evaluation process.
- Proponent's ability to accommodate secure transfer of files. Refer to Form 17.
- Proponent’s couriered submission of sample Manitoba Hydro bill, inserted in sample envelope, for quality review of print and format. Proponent must email its request to Manitoba Hydro for transfer of sample bill file(s); refer to Form 17.
