Basic Information

Reference Number

0000193075

Issuing Organization

Manitoba Hydro

Owner Organization

Manitoba Hydro

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

042117

Title

SOFTWARE, LICENCES & SUPPORT - IT SERVICE MANAGEMENT (ITSM) SOFTWARE

Source ID

PP.CO.MB.557691.C74925

Agreement Type

New West Partnership Trade Agreement (NWPTA)

Details

Location

Canada, Manitoba, Winnipeg

Description

DESCRIPTION OF THE WORK:
Manitoba Hydro is seeking competitive proposals for the supply of an IT Service Management (ITSM) software solution to include integrated incident management, change management and asset management features that supports NERC CIP compliance. Implementation services, administrator training, or end-user training may be required. Software maintenance, licensing, and technical support will be for a three (3) year period with an option to increase to a five (5) year period.

ENQUIRIES CAN BE FORWARDED TO:

Brigitte Sylvia | Senior Buyer
Manitoba Hydro
Supply Chain Management Department | Procurement Operations
2 - 360 Portage Avenue, Winnipeg MB R3C 0G8
EMAIL: bsylvia@hydro.mb.ca

Competitive Procurement Strategy
Request for Proposal with further negotiations

Bids will be opened privately

MANDATORY CRITERIA:
All proposals must meet all of the following criteria, in Manitoba Hydro’s determination, in order to proceed to the second stage of the evaluation process:
Proof of ability to meet mandatory technical requirements. (See Technical Requirements Form)

Dates

Publication

2021/02/16 02:14:22 PM CST

Bid Intent

Not Available

Question Acceptance Deadline

2021/02/25 12:00:00 AM CST

Closing Date

2021/03/04 04:00:00 PM CST

Contact Information

Brigitte M Sylvia

204-360-3741

bsylvia@hydro.mb.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Pricing is in CAD only

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