Basic Information

Reference Number

0000295523

Issuing Organization

University of Ottawa

Owner Organization

University of Ottawa

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2025029

Title

CRM Academic Accommodations Software

Source ID

PU.AC.ON.11752.C111142

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Ottawa

Delivery Point

Ottawa

Purchase Type

Duration: 5 years
Option: 5 year

Description

The University of Ottawa seeks to implement a comprehensive CRM solution to support the delivery of Academic Accommodations. The solution must be secure, bilingual (English and French), user-friendly, and able to streamline service delivery for students, staff, and faculty while maintaining the highest standards of confidentiality and accessibility.

Dates

Publication

2025/06/09 02:24:55 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2025/06/20 12:00:00 AM EDT

Questions are submitted online

Yes

Closing Date

2025/07/08 03:00:00 PM EDT

Contact Information

Bronwen Gagne

613-562-5800 ext. 7205

bgagne2@uottawa.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Mandatory Requirements	Stage I- Mandatory Proposal Requirements (appendix B,C, & E)	Yes	No
Mandatory Technical Requirements	Stage I- Mandatory Technical Requirements & Documentation (appendix D-1, D-3AA, D-3 VPAT, D-4, D-5, F-2 and supporting documentation	Yes	No
Rated Requirements	Stage II- Rated Criteria (appendix D-2)	No	No
No entries

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