Basic Information

Reference Number

0000305306

Issuing Organization

University of Ottawa

Owner Organization

University of Ottawa

Project Type

RFP - Request for Proposal (Formal)

Project Number

2025025FAC-RFP

Title

Managed Service Provider (MSP) for Project Delivery Services

Source ID

PU.AC.ON.11752.C111808

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Quebec/Ontario

Details

Location

Canada, Ontario, Ottawa

Job Location

Ottawa

Purchase Type

Duration: 5 years
Option: 3 additional terms of 5 years

Description

The University of Ottawa (the “University”) is seeking to retain two (2) Managed Service Providers (the “MSP”) for project delivery services with experience in student life and experience in planning, managing, designing, construction, commissioning and transition operations for a program of projects. Every year, as part of its short-, mid-, and long-term capital renewal program, the University invests between $40M-$70M in capital projects to expand, maintain, or repurpose its campus assets. The University is seeking to implement an innovative services delivery model that leverages best in class industry capability, maturity and expertise to drive speed, responsiveness, and efficiencies all with the objective of delivering client delight. 

The guiding principles include the following:

Non-exclusive agreements whereby each MSP is retained as a principal, not an agent, to deliver projects under a Program of Work approach, providing a:
- Single point of accountability on the projects
- Nimble delivery approach, where each MSP is not subject to constraints but must deliver the services within pre-established guardrails
Capacity to quickly mobilize the MSPs to deliver the University’s capital plan through programs of work
Flexibility whereby:
- The projects which form part of the Program of Work are not defined in advance, and may require that the MSP undertake any and all activities necessary to define, verify and validate the outcomes to a sufficient level needed to achieve a price and schedule agreement
- Projects range in size and complexity
- The University has the ability to implement different delivery models (e.g. CCDC-2, CCDC-5B, CCDC-14, etc.), based on project risks and requirements The MSP provides a wide variety of services including planning, design, construction and hand-over
- The MSP provides the ability to adapt to emerging needs
- Projects at any stage (e.g. pre-planning, business case phase, fully designed, etc.) can be delivered under the standing offer

Approval of the agreement (including service requirements), overall contractual budget estimate and a Work Authorization process to approve the projects that form part of the annual programs of work
Cost certainty, including incentivization, remains important
Repeatable, where success builds on success

Pursuant to this, the University is soliciting proposals for the provision of services by two (2) MSPs, where the MSP would be responsible to supply end-to-end project oversight – from initial planning, to design, to construction, and through to client delivery.  The University’s Capital Project Delivery team’s vision is to engage with MSPs who would work collaboratively with the University as partners, and in this capacity, would be accountable for overall project delivery performance as it relates to achieving or surpassing performance metrics, and embrace the Capital Project Delivery team’s delivery model that is focused on achieving each project’s requirements, while exceeding user expectations.

This RFP process will have two (2) stages: Stage 1 - (Qualifications) and Stage 2 - Invitational RFP Issued to qualified proponents.

The intention is to award a 5-year contract with a possibitlity to extend for three (3) additional terms of 5 years; total term of the contract may be up to twenty (20) years, to be exercised at the sole discretion of the University.

The University of Ottawa invites the Proponents to refer to the RFP documents for further details.

Dates

Publication

2025/10/21 12:00:10 AM EDT

Bid Intent

Required

Bid Intent Deadline

2025/11/10 05:00:00 PM EST

Question Acceptance Deadline

2025/11/04 03:00:00 PM EST

Questions are submitted online

Yes

Closing Date

2025/11/14 03:00:00 PM EST

Prebid Conference

2025/10/29 09:00:00 AM EDT

Contact Information

Alvaro Hernandez

3439612969

Alvaro.Hernandez@uottawa.ca

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

2025/10/29 09:00:00 AM EDT

Location

TBD

Event Note

The University shall convene a virtual and in-person Bidder’s Brief with Proponents to present the approach and requirements related to the RFP Process. Proponents are to limit their in-person attendees to a maximum of three (3) total representatives.

While attendance at the Bidder’s Brief is optional and not mandatory, Proponents are strongly encouraged to attend. A Proponent’s failure to attend the Bidder’s Brief is at the Proponent’s sole risk and responsibility.

Proponents wishing to attend the Bidder’s Brief, whether virtually or in person, must register in advance by contacting the RFP Contact identified under the Main Contact Section of this MERX solicitation.
Only Proponents who register with the University Contact will be provided with location for the in-person Bidder’s Brief, and the link to the virtual Bidder’s Brief.

Registration must include the names, titles, and email addresses of all attendees, and indicate whether each will attend virtually or in person. The University reserves the right to decline late registrations or limit attendance in accordance with the restrictions outlined above.
See more

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

No Pricing

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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