Basic Information

Reference Number

00003979277

Issuing Organization

Provincial Health Services Authority BC

Solicitation Type

NOI - Notice of Intent (Informal)

Solicitation Number

PHSA 09745

Title

PHSA 09745 Short Message Service

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2024/03/21 08:54:00 AM EDT

Closing Date

2024/04/02 05:00:00 PM EDT

Contact Information

Yidan Song

yidan.song@phsa.ca

Description

Notice of Intent to Direct Award

Issued: March 19, 2024
File # PHSA 09745
NOI Title: SMS Service Provider
Provincial Health Services Authority

Notice is hereby given by the Provincial Health Services Authority (“PHSA”) of its intent to directly award a Contract to the following supplier to provide Short Message Service (“SMS”) texting services for automated callout of shifts at an estimated value of $1,023,679.39 for 3 years.

Swift SMS Gateway Inc.
65 Cedar Point Drive, Suite 225
Barrie, ON L4N 9R3

In accordance with applicable trade agreements, PHSA, as agent for the Health Authority has chosen not to proceed with a competitive process for the following reason:

the goods or services can be supplied only by the selected supplier and no alternative or substitute exists for the following reason:

To ensure compatibility with existing products/systems.

Rationale:
PHSA's scheduling application is presently integrated with Swift SMS Gateway's ("Swift") services and this integration is required to trigger SMS text messages to be sent to employees based on the generated schedules. Over the course of many years, PHSA has relied on Swift's SMS services and intends to transition away from them within three years. To ensure a smooth transition and provide adequate time for offboarding, PHSA requires that existing services be renewed directly with Swift as the maintenance contract expires. This will ensure uninterrupted service delivery at the same high level of quality.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.