RFI-12265 - Client Collaboration Online Tools

The Public Guardian and Trustee of British Columbia ("PGT") is requesting information from interested parties for the supply of a commercial-off-the-shelf .NET based Content Management System (the "System") and professional services to design, build and deploy the System so the PGT can deliver its services online, including the ability to pay for PGT services online and to exchange documents. The System will improve the flow of information to and from Users and reduce reliance on traditional communication methods such as physical mail, faxes, emails and phone calls. The System will also allow Users to gain access to services and information online, which will reduce the requirement for staff to answer routine questions about PGT services.

Given the nature of the information collected and to ensure compliance with the Freedom of Information and Protection of Privacy Act (FOIPPA), the System and all associated data (including data in-transit) must stay within Canada. In addition, the payment portion of the System must also be Payment Card Industry (PCI) compliant.

The PGT has a firm budget of up to $740,000 for all Services from contract signing to System implementation. More information can be found in section 4.6.6 and Appendix B of the RFI.

This RFI is intended to gather information that could assist the PGT in the development of a future procurement process. If sufficient information is received, the PGT may, but is not obligated to, initiate a competitive bidding opportunity.

Optional Informational meeting via Teams on Monday April 26, 2021 at 1:00pm Pacific Time.  Vendors wishing to attend must send an email to the contact person for an invitation and link to this meeting.