Basic Information

Reference Number

cb-429-40959501

Issuing Organization

Innovation, Science and Economic Development Canada

Solicitation Type

RFI - Request for Information (Informal)

Solicitation Number

ISED212862

Title

Request for Information (RFI): Artificial intelligence enabled business support solutions

Source ID

PWGSC

Agreement Type

None

Details

Location

National Capital Region

Dates

Publication

2025/01/28 12:00:00 AM EST

Closing Date

2025/02/13 02:00:00 PM EST

Contact Information

Davis Opie

(613) 324-9165

davis.opie@ised-isde.gc.ca

Description

Innovation, Science and Economic Development Canada (ISED) is seeking information from qualified vendors on the development and deployment of a AI-powered business support solution to provide seamless, multilingual customer support to a large and diverse user base of businesses and entrepreneurs. ISED currently supports multiple user platforms that provide information services (Examples: Business Benefits Finder, BizPaL, Canadian Importers Database, Canadian Industry Statistics, Financial Performance Data, Trade Data Online). The intent of this initiative is to knit together information siloes for businesses into one agile, user-friendly interface that can provide users with a more natural and holistic support experience. The solution must offer users recommendations based on user interactions and data insights and include robust backend analytics for program and service analysis. This RFI aims to gather insights into the available technologies, implementation approaches, and associated costs.

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