Basic Information

Reference Number

cb-728-61666033

Issuing Organization

Department of Employment and Social Development (ESDC)

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

100030465

Title

IT Professional Services for Digital Services Support for Canada.ca

Source ID

PWGSC

Agreement Types

Canada-Chile Free Trade Agreement (CCFTA)

Canada-Colombia Free Trade Agreement

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canada-Honduras Free Trade Agreement

Canada-Korea Free Trade Agreement

Canada-Panama Free Trade Agreement

Canada-Peru Free Trade Agreement (CPFTA)

Canadian Free Trade Agreement (CFTA)

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

North American Free Trade Agreement (NAFTA)

World Trade Organization Agreement on Government Procurement (WTO-AGP)

Canada-Ukraine Free Trade Agreement (CUFTA)

Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Details

Location

National Capital Region

Dates

Publication

2025/11/25 12:00:00 AM EST

Closing Date

2025/12/09 02:00:00 PM EST

Contact Information

Nataliya Sekret

NC-SOLICITATIONS-GD@hrsdc-rhdcc.gc.ca

Description

The Digital Transformation Office (DTO), part of the Canadian Digital Service Branch at Employment and Social Development Canada (ESDC), is seeking to establish a new contract under TBIPS Tier I. This task-based contract will engage IT professional services to support the ongoing digital transformation of Canada.ca.

The contract will outline specific tasks and deliverables, including performance tracking and alignment with Government of Canada digital standards. The objective is to enhance user experience, streamline digital services, and strengthen product management across departments.

DTO intends to engage up to five (5) qualified Senior IT Architects under TBIPS Category I.5 – Senior IT Architect. These resources will support targeted improvements to Canada.ca, ensuring continuity and accelerating progress on high-priority digital initiatives.

Bringing in these resources ensures continuity and accelerates progress on high-priority digital initiatives.

Scope of Work:
• Canada.ca Guidance: Enhance design and content standards.
• End-User Digital Services: Lead cross-departmental design efforts.
• CDS Products & Services: Architect and co-develop digital tools for departments.

Key Deliverables:
• Guidance: Specifications, usability reports, engagement materials.
• Digital Services: Workshops, prototypes, UX research, delivery reports.
• CDS Products: Roadmaps, architecture packages, onboarding kits, and dashboards

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