Basic Information

Reference Number

00004342229

Issuing Organization

Ontario Shared Services

Solicitation Type

RFB - Request for Bid (Formal)

Solicitation Number

tender_20116

Title

Project: tender_20116 - Ticketing and Admissions System for the St. Lawrence Parks Commission (SLPC) Historic Sites

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2024/12/16 08:59:00 AM EST

Closing Date

2025/01/24 05:00:00 PM EST

Contact Information

Ana Carolina Marcondes

AnaCarolina.Marcondes@ontario.ca

Description

RFB for the provision of a cloud-based, software-as-a-service (SaaS) Ticketing and Admissions System for SLPC Historic Sites (Upper Canada Village, Fort Henry and Kingston Pen Tours) which provides for the sale of tickets to access the sites various programs and special events. Features such as open ticket sales for anytime admission within a date range season specific, to ticketing for a specific date and time range, with associated limitations on number of tickets available. Admissions capabilities required to validate tickets to ensure each one can be used only a pre-defined (normally one) number of times. Other requirements defined in the procurement package.
Scope of Work
This RFB is intended to procure a Ticketing System in time for the 2025 operational season, together with ancillary services, to support three of SLPC’s seasonal tourism offerings: (i) Upper Canada Village, (ii) Fort Henry National Historic Site of Canada, and (iii) Kingston Pen Tours’ (each an “Entity”). The sites are known collectively as SLPC Historic Sites.

This system is the method by which tickets are sold and verified so that customers may gain access to the SLPC Historic Sites program offerings.

The Ticketing System must have the flexibility to manage the variety of Entity offerings and to accommodate various operational models including timed entry, general admission, and seat-specific ticket sales with both customer self-serve online options for arranging tickets, and in-person admissions through staff-assisted sales.

The Ticketing System must also provide the ability to customize reports and data from the system to meet operational and marketing requirements for fact-based decision making and logistics management.

Optional Information Session:
December 18, 2024 11:00 (Toronto time) via Teams
If you are interested to attend this event, please RSVP the RFB Contact.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/