Information de base

Numéro de Référence

00004532749

Organisation émettrice

City of Medicine Hat

Type d’appel d’offres

NDP - Négotiation de demande de propositon (Formel)

Numéro d’appel d’offres

AB-2025-03145

Titre

CMH25-53 - Cloud ITSM Software Solution and Professional Services

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Alberta

Type d’achat

Non-mentionné

Dates

Publication

2025-04-30 11h46:00 HAE

Date de fermeture

2025-05-13 16h00:00 HAE

Information du contact

Joanne Bruneau-Carter

joabru@medicinehat.ca

Description

The City of Medicine Hat (CMH or City) is seeking to procure a cloud-based Information Technology Service Management (ITSM) solution, along with professional services for its deployment. Utility Business Units: The City provides various utility services to the residents of Medicine Hat. These business units require a centralized ITSM solution to support multiple industrial operational technology (OT) environments. Corporate Services IT Department: The Corporate IT Department requires a replacement ITSM solution for the corporate network environment. The term of the agreement is to be for a period of one (1) year, with an option in favour of the City to extend the agreement on the same terms and conditions annually for an additional four (4) years.

Afficher davantage

Dérogation All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.