tender_20838 - Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork

Ontario Health is seeking expressions of interest from practicing Specialist Physician leaders in Ontario with extensive experience in the digital health and health system change management for the position of Provincial Clinical Lead, Central Intake (CI), Patients before Paperwork.

In this role, the Provincial Clinical Lead, CI will work across multiple clinical pathways (e.g., Orthopaedics, Diagnostic Imaging, Cataracts, etc.) to ensure consistent governance, coordinated operations, and clinical best practices. The Clinical Lead will provide strategic oversight and support alignment with provincial principles as per recommendations from the Provincial CI Expert Panel. The Provincial Clinical Lead will work with other clinicians, administrators and other health system leaders to support the establishment and support of CI hubs in every Region, and help develop and refine standardized operational and technical guidance for lead CI hub organizations. This role is critical to ensuring provincial consistency while respecting regional variation and promoting high-quality, equitable patient care.

Patients Before Paperwork (Pb4P) is a five-year joint initiative of the Ministry of Health (MOH) and Ontario Health (OH) aimed at modernizing Ontario’s health care system through the strategic implementation of digital health tools. Pb4P addresses long-standing inefficiencies in care delivery by replacing paper- and fax-based workflows with secure, integrated digital solutions – that will start with focussing on coordinating and optimizing the referral experience – and is where this role is aligned. The initiative is grounded in the quintuple aim: improving patient experience, enhancing population health, advancing health equity, improving provider experience, and delivering better value.