Basic Information

Reference Number

00004606878

Issuing Organization

Ontario Shared Services

Solicitation Type

RFB - Request for Bid (Formal)

Solicitation Number

tender_20859

Title

Case Management FIT-OIAD RFB

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2025/06/23 02:26:00 PM EDT

Closing Date

2025/07/25 11:00:00 AM EDT

Contact Information

Pamela Clarke

pamela.clarke@ontario.ca

Description

This Request For Bids (RFB) is issued by the Ministry of Public and Business Service Delivery and Procurement (the Ministry). It is an invitation to potential Bidders to submit Bids for the provision of an Investigative Case Management software solution to enable the Forensic Investigation Team (FIT) to manage evidence intakes and transfers, assign investigative tasks, update investigation status as well as meeting deliverable timelines with clients. Additionally, it will enable FIT to become more data-centric and proactive in combating fraud through the utilization of process automation and process data collection.

The Forensic Investigation Team (FIT) is an enterprise-wide resource providing forensic and fraud investigation services on a request basis to the Ontario Public Service (OPS) and the Broader Public Sector (BPS). FIT assists all Ontario Internal Audit Division (OIAD) Audit Branches in forensic audit and investigation matters. It also liaises with Ministry fraud prevention and investigation units that service program area specific needs. FIT is experiencing a growing volume of requests for forensic audit and investigation engagements.

To date, FIT has leveraged legacy file folders, shared drives, MS Excel spreadsheets, and ad-hoc Virtual Machine’s to store, retrieve, and manage highly sensitive documents, videos, images, and other evidentiary data. There is a need for a case management solution with the following features/capabilities:
• On-premise application and data hosting
• Evidence Intake & Chain of Custody Management
• Investigation task management
• Case data (including file attachments) indexing capabilities – for keyword searches (e.g. dtSearch)
• Entity data entry and batch import capabilities (e.g. import of-interest individual names/addresses/phone #’s/email addresses for a case)
• Network / Entity relationship diagram visualizations
• Report building/generation features with easily augmentable templates
• Case information exports for production/disclosure

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/