Information de base

Numéro de Référence

00004615781

Organisation émettrice

Northern Alberta Institute of Technology

Type d’appel d’offres

NDP - Négotiation de demande de propositon (Formel)

Numéro d’appel d’offres

AB-2025-04552

Titre

Call Center Service

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Alberta

Type d’achat

Non-mentionné

Dates

Publication

2025-06-30 11h31:00 HAE

Date de fermeture

2025-07-28 13h00:00 HAE

Information du contact

Gary Shade

gshade@nait.ca

Description

NAIT requires a service to triage and direct inbound calls to the main NAIT phone number. Based on 2024 numbers, NAIT receives approximately 65,000 calls annually, with fluctuating volumes depending on seasonality in line with our semesters. Peak volume periods include August/September and December/January.

Afficher davantage

Dérogation All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.