AI Overview

24/7/365 hotline intake service required in both English and French, with possibility for additional languages.

Basic Information

Reference Number

00004724202

Issuing Organization

City of Edmonton,

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

AB-2025-06076

Title

938831 Hotline Intake Services

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/09/19 09:35:00 AM EDT

Closing Date

2025/10/13 06:00:00 AM EDT

Contact Information

Tracy-Leigh Gosse

tracyleigh.gosse@edmonton.ca

Description

This Contract involves providing and operating 24 hours a day, 7 days a week, 365 days a year, hotline intake service on behalf of the City. Service shall be provided in both English and French. Other languages may be offered.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.