AI Overview

Seeking proposals for Contact Center as a Service and Implementation Services. The solicitation falls under EDP Hardware and Software categories.

Basic Information

Reference Number

00004732953

Issuing Organization

City of Red Deer

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

AB-2025-06207

Title

Contact Center as a Service and Implementation Services

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/09/26 07:22:00 AM EDT

Closing Date

2025/10/24 06:00:00 PM EDT

Contact Information

Joel Johnson

joel.johnson@reddeer.ca

Description

This Request for Proposals (the “RFP”) is an invitation by the City to submit non-binding proposals for the provision of Contact Center as a Service and Implementation Services (the Deliverables)

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.