AI Overview

Seeking a campground and marina reservation and retail system with bilingual customer service capabilities and comprehensive reporting features for financial, inventory, and data analytics.

Basic Information

Reference Number

00004755869

Issuing Organization

Ontario Shared Services

Solicitation Type

RFB - Request for Bid (Formal)

Solicitation Number

Campground Marina Reservation Retail System (CMRRS)

Title

Project: tender_21205 - Campground Marina Reservation Retail System (CMRRS)

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2025/10/14 02:41:00 PM EDT

Closing Date

2025/11/11 11:00:00 AM EST

Contact Information

Jitender Kaushal

jitender.kaushal@supplyontario.ca

Description

To acquire a campground and marina reservation and retail system (CMRRS) and provide exemplary customer service to SLPC’s customers on the SLPC’s website via an ecommerce platform, through its Guest Relations Unit (GRU), and its campground registration buildings with superior reporting systems to support financial, inventory and data analytics for business evaluation and planning. The customer facing platform must be bilingual (English and French) and integrate campgrounds and day use facilities in multiple locations.
Scope of Work
The Vendor shall provide the CMRRS to the SLPC as a full-service delivery model. The SLPC will continuously pursue opportunities for improvement to its service and embrace emerging technologies that enhance the SLPC’s ability to target potential customers and satisfy their needs more accurately and efficiently. Continuous improvements to the SLPC’s customer service that positively impact sales, customer satisfaction and visitation will also be important. The Vendor shall proactively recommend, cost-justify and assist in the SLPC’s implementing such technologies throughout the term.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/