AB-2025-07318 - Request for Proposal Paratransit Trip Provider to access restrictive locations

This Request for Proposals (the “RFP”) is an invitation by the City of St. Albert (the “City”) to prospective proponents to submit proposals for a Paratransit Trip Provider to access restrictive locations

St. Albert Transit Handibus service is a paratransit service that provides vital transportation to residents of St. Albert who are unable to utilize conventional transit due to physical or cognitive disabilities. The fleet consists of 7 paratransit vehicles - 6 are 24-foot ramp-style buses, and one slightly smaller at 21 feet. The size of the vehicles in the current fleet can service most pickup and drop off locations, however, certain properties are not accessible due to current fleet vehicles not being able to approach the entrance, perform a three-point turn, and safely exit the premises. See Appendix D Pick-up/Drop off example The City is initiating a two-year pilot project to contract a transportation provider that can service these inaccessible properties using smaller, wheelchair-accessible minivans. The City will evaluate the service’s cost, reliability, quality standards, and demand, and will present the findings to City Council to determine the program’s future.

The proponent will be providing prebooked paratransit trips where St. Albert Transit Handibus services cannot be utilized due to physical restrictions at a location. The trips provided will be only within the City of St. Albert boundaries. See Appendix E The service shall not be utilized for intermunicipal trips between St. Albert and Edmonton