AI Overview

Seeking a qualified IT Managed Services Provider to supplement internal IT department with infrastructure management, cloud administration, cybersecurity operations, project consulting, documentation, and 24/7 after-hours support.

Basic Information

Reference Number

00004815407

Issuing Organization

Wheatland County

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

AB-2025-07441

Title

Wheatland County - Request for Proposal - IT Managed Services

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/12/03 01:35:00 PM EST

Closing Date

2026/01/02 04:00:00 PM EST

Contact Information

Harry Kim

harry.kim@wheatlandcounty.ca

Description

Wheatland County (the "County") is seeking a qualified IT Managed Services Provider to supplement its internal IT department by delivering a full suite of services, including infrastructure management, cloud administration, cybersecurity operations, project consulting, documentation, and 24/7 after-hours support. The RFP outlines a comprehensive scope of work in Schedule A, with explicit exclusions for end-user and endpoint support, and invites proponents to propose value-added services, innovations, clear pricing matrices, and KPI/SLA frameworks. Proponents must follow the detailed submission instructions, including electronic PDF submission by the closing date, mandatory licensing and insurance documentation, and structured proposal content as outlined in Schedule B, with the County retaining full discretion in evaluation and negotiations.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.