AI Overview

Seeking continued maintenance services for the AMANDA Application Platform, which supports critical business functions across multiple departments and is integrated with multiple systems.

Basic Information

Reference Number

00004838570

Issuing Organization

City of Abbotsford

Solicitation Type

NOI - Notice of Intent (Informal)

Solicitation Number

NOI 1220-2025-3956

Title

Notice of Intent to Direct Award - CoA - Software Maintenance and Support - Amanda Software Application

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2025/12/23 08:57:00 AM EST

Closing Date

2026/01/02 05:00:00 PM EST

Contact Information

Sailesh Kapadia

purchasing@abbotsford.ca

Description

Notice is hereby given that the City of Abbotsford (the “City”) is contemplating making a direct award for continued maintenance services for the use of AMANDA Application Platform. AMANDA is currently embedded in our operational infrastructure and Granicus Inc is the software owner and is the sole systems support services provider. The software supports critical business functions across multiple departments and is integrated with multiple systems across the organization.

Justification:

Operational Continuity: The AMANDA software is deeply embedded across multiple City departments related to complex permitting workflows and by-law enforcements.

We have invested a large amount of time and resources as part of our digital strategy in the AMANDA system over the past 3 years to allow on-line applications and mobile electronic workflow. Replacing it would cause significant disruption to services and require reengineering of integrated systems.

Disruption to Services: The AMANDA software supports critical business functions across major City departments. Replacing it could lead to downtime and service delays.
Data Migration Issues: AMANDA manages significant data related to majority of permits issued by the City. Transitioning to a new system poses risks of data loss, corruption, or compliance breaches.
Financial Impact: Transitioning to a new platform would incur substantial costs including licensing, implementation, training, and data migration.
Organizational Risk: Staff are trained on the current AMANDA platform. A change would result in productivity loss and require extensive retraining.
Training Burden: New systems require extensive training, impacting staff productivity.
Loss of Institutional Knowledge: Customizations and workflows developed over time may be lost.
Compliance Gaps: Ensuring new software meets privacy and regulatory standards (e.g., FOIPPA) would require significant review.

Supplier Information:

Vendor Name: Granicus Inc.
Product/Service: AMANDA
Estimated Value: Up to a maximum of $800,000.00 CAD plus applicable taxes
Term: 5 Years – January 1, 2026, to December 31, 2030

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.