Information de base

Numéro de référence

0000311141

Organisation émettrice

Human Resources Professionals Association (HRPA)

Organisation propriétaire

HRPA

Type d’appel d’offres

DDD - Demande de devis (Informel)

Numéro d’appel d’offres

Titre

Case Management System

Code d’identité d’origine

PP.OTH.Ont..1065338.C106962

Détails

Emplacement

Canada, Ontario, Toronto

Point de livraison

Toronto

Type d’achat

Durée: 5 ans
Option: Up to 5 years to start then will evaluate

Description

As a core component of its statutory mandate, the HRPA regulates and oversees the professional conduct of its registrants, including members, students, and registered firms, by enforcing compliance with the Rules of Professional Conduct and applicable standards of practice.
Where a registrant is alleged to have failed to meet these professional obligations, an official complaint may be submitted to HRPA. The effective administration of the complaints process requires a secure, reliable, and comprehensive case management system to support HRPA in fulfilling its regulatory mandate and to ensure that complaints are managed in a manner that is fair, consistent, timely, and procedurally sound.

HRPA is seeking a complete case management system to encompass the complaints process from start to finish with the ability to build appeals into this, along with being compliant with Ontario Privacy Laws as well as AODA for the UX.
The RFQ should include the budget (including setup fees and ongoing costs in CAD), timeline to implement and ability to demonstrate the system if shortlisted.

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Dates

Publication

2026-01-09 09h59:18 HNE

Intention de soumissionner

Optionnel

Date limite pour soumettre l’intention

2026-01-22 00h00:00 HNE

Échéance de la réception des questions

2026-01-20 12h00:00 HNE

Questions sont soumises en ligne

Oui

Date de fermeture

2026-01-23 12h00:00 HNE

Information du contact

Leanna Hollett-Sun

416-877-3682

lsun@hrpa.ca

Processus de soumission

Type de soumission

Soumission électronique

Fixation des prix

Pas de prix

Liste de documents de la soumission

Nom de l’item	Description	Obligatoire	Limité à un fichier
Bid Documents	Documents defining the proposal	Oui	Non
Aucune entrée

Directives additionelles d’appel d’offres

SUBMISSIONS
Any questions or details should also be forwarded to HRPA Procurement no later than Tuesday, January 20 at 12PM ET. Please provide your quotation along with breakdown of requirements by Friday, January 23 at 12PM ET to HRPA Procurement
Submissions should include:
1. Firm Contact (including name, proposed project team and preferred method of contact)
2. Methodology
3. Timeline and milestones
4. Budget (estimated costs) and payment terms
5. Previous examples of similar work and sample deliverables
6. References including contact name, title and project name (preference given to regulatory bodies or non-profit associations)

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