Basic Information

Reference Number

0000268296

Issuing Organization

Business Development Bank of Canada

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

PRCP0002904

Title

Employee Listening Platform

Source ID

PP.CO.QC.981867.C100264

Agreement Types

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, All of Canada, All of Canada

Purchase Type

Duration: 5 years

Description

This Procurement Process covers four (4) main types of products and services:

Employee surveying: robust online surveying platform that enables BDC to conduct annual and pulse surveys as well as various employee lifecycle and ad hoc surveys. It must have strong results analysis and reporting capabilities for quantitative and qualitative responses for both annual and event-based types of surveys.
Open feedback system: an online platform that supports continuous feedback in a way that employees can participate in a more unstructured way and on a voluntary basis. The platform must support a fast, near real time, analysis, and reporting. This system can be integrated withing the core employee surveying tool or a separate module or product. If so, it needs to be detailed adequately in the pricing section.
Implementation and support: we are looking for a vendor that will lead the integration requirements whether through vendor’s service offering or proven third party. This will require a detailed delivery process, establishment of a product backlog, training and support beyond implementation, quality assurance, customer service, etc.
Consulting services (optional): covering advisory services for the BDC engagement process and strategy throughout the duration of the contract.

In order to participate to this Procurement Process, suppliers must offer product(s) (1) and/or (2) and services (3).

Dates

Publication

2024/04/15 05:34:45 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2024/04/24 03:00:00 PM EDT

Questions are submitted online

Yes

Closing Date

2024/05/13 03:00:00 PM EDT

Contact Information

Gema Gonzalez

514-313-2757

gema.gonzalez@bdc.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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