202404006 - Professional Services For Human Behavioral Science

VIA is seeking a professional services expert in human behavioral sciences to assist the management team in performing a complete assessment of its train operations activities and in identifying recommendations and implementing initiatives to improve:
-Risk identification and mitigation associated with human factors such as fatigue, lack of focus, multi-tasking, high cognitive loads, complex environments, and unusual circumstances.
-Crew Resource Management (CRM).
-Occurrence investigation and self-reporting processes with regards to Human Factors.
-Training and awareness strategy including content, plan, and effectiveness.
-Safety Management System and processes performance and effectiveness.
-Safety culture

In order to be able to submit a Tender, the Tenderer must be able to comply with all the following mandatory criterias:
-The team lead must be able to communicate in English or in French.
-The Tenderer must have a minimum of seven (7) years of experience in human behavioral science.
-At least one team member assigned to VIA ‘s mandate must have a minimum of seven (7) years of experience in human behavioral science.
-All team members must be able to travel across Canada.
-The Tenderer must be able to deliver the reports in English and in French.
-All team members must be able to start the services within seven (7) calendar days following the contract signature.