Basic Information

Reference Number

0000298285

Issuing Organization

Legal Aid Ontario

Solicitation Type

RFI - Request for Information (Informal)

Solicitation Number

RFI 2025-002

Title

RFI- Customer Relationship Management (CRM) System Platform/Implementation

Source ID

PV.AG.ON.310597.C30820

Details

Location

Canada, Ontario

Description

This Request for Information (RFI) is issued by Legal Aid Ontario (LAO) to gather information and insights from industry-leading suppliers regarding CRM platform and implementation services for LAO.
LAO aims to gain a comprehensive understanding of the capabilities, features, pricing structures, and overall suitability of the solutions available in the market. Suppliers are asked to respond to LAO and provide the information requested.

Dates

Publication

2025/07/16 12:03:35 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2025/07/22 05:00:00 PM EDT

Questions are submitted online

Closing Date

2025/07/30 05:00:00 PM EDT

Contact Information

Mohammed Rahat

procura@lao.on.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

No Pricing

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Please refer to RFI PDF document for submission instructions.

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