Basic Information

Reference Number

0000313251

Issuing Organization

Independent Electricity System Operator

Solicitation Type

RFQ - Request for Quote (Formal)

Solicitation Number

RFQ-854

Title

SailPoint IdentityIQ Maintenance & Support and Professional Services

Source ID

PP.CO.ON.252435.C104961

Details

Location

Canada, Ontario, Toronto

Delivery Point

Toronto, ON

Purchase Type

Duration: 3 years
Option: Up to two (2) additional one-year periods

Description

The IESO is currently using SailPoint IdentityIQ as its Identity & Access Management (IAM) solution to provision and manage access to an increasing number of IESO solutions.

Software Maintenance & Support
The IESO is seeking to renew maintenance & support for the following IdentityIQ modules:
- IdentityIQ Base Product
- IdentityIQ Lifecycle Manager – Internal User Cube
- IdentityIQ Compliance Manager – Internal User Cube
- IdentityIQ Lifecycle Manager – Business Partner Cube
- IdentityIQ Compliance Manager – Business Partner Cube
- IdentityIQ Service Desk Integration Module – MicroFocus Service Mgr

The current maintenance and support contract will expire on March 15, 2026.

Professional Services
From time to time during the Term, the IESO may, at its sole discretion, elect to enter into one or more additional statements of work for professional services with the Service Provider on an as-and-when-needed basis.

Professional services may include support for the following:

Implementation of major release of IdentityIQ and other product upgrades;
Configuration/development activities to integrate IdentityIQ with new IESO solutions;
Training / mentoring.

Eligibility Requirements
In accordance with the Ontario Government’s Procurement Restriction Policy in force at the time of this RFP, Respondents that are US Businesses are not eligible to participate. Any Proposal received from a Respondent that is a US Business will be disqualified and will not be evaluated.

Definition of a US Business
“US Business” means an entity that:

has headquarters or a main office located in the United States of America; and
has fewer than 250 full-time employees in Canada as at the Submission Deadline.

If a Respondent is a subsidiary of another corporation, it will be considered a US Business if it meets both parts (a) and (b) of the definition, either directly or for the purposes of (a), by being controlled by a corporation that has its headquarters or main office located in the US.

Dates

Publication

2026/02/02 01:56:35 PM EST

Bid Intent

Not Available

Question Acceptance Deadline

2026/02/06 03:00:00 PM EST

Questions are submitted online

Yes

Closing Date

2026/02/17 03:00:00 PM EST

Contact Information

Stephan Warywoda

stephan.warywoda@ieso.ca

Procurement inbox

rfpinfo@ieso.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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