Basic Information

Reference Number

0000299018

Issuing Organization

Musée canadien de l'histoire/Canadian Museum of History

Owner Organization

Canadian Museum of History

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2601014

Title

Telemarking Services

Source ID

FD.CO.QC.9725.C96758

Details

Location

Canada, All of Canada, All of Canada

Purchase Type

Term: 2025/09/22 12:00:00 AM EDT - 2027/03/31 12:00:00 AM EDT

Description

The Museum is seeking Proposals from potential firms who have extensive experience in providing telemarketing services and expertise to implement a fundraising telemarketing campaign for the Canadian Museum of History located in Gatineau, Quebec, and for the Canadian War Museum located in Ottawa, Ontario, Canada. This is a one-step two-envelope submission process (Technical and Financial) to select the highest ranked Proponent who may then be invited to negotiate or to enter into a Contract with the Museum.
The selected Contractor will be required to deliver the Services described in the procurement documents including, but not limited to, the following:

On-Boarding
Data Scrubbing and Processing
Script Development
Calls: All tasks associated with the campaign
Fulfillment
Reporting

To be considered, Proposals must be received before the Closing Date and Time noted in the MERX ad through the MERX Electronic Bid Submission System. Refer to the Instructions to Proponents for all associated details.
Information provided by the Proponents will be evaluated using the established criteria in the RFP. The criteria relate to previous achievements and experience, as well as technical and managerial expertise.
The Security Requirements for this project are identified in the RFP documents.
It is anticipated that the contract will be in place from September 22, 2025 to March 31, 2027 (initial contract). The Campaign will begin in accordance with paragraph 3.1.3 of the SOW. The contract may be extended for up to three (3) additional one-year periods with the same terms and conditions. Refer to the procurement documents for further details.
Firms that consider themselves qualified to provide these services are invited to submit their Proposals on the forms that are available through MERX or as directed in the procurement documents.
The Museum retains the right to negotiate with the Proponents on any aspect of the procurement.
Proposals may be submitted in either official language of Canada.
Proponents can obtain the award result once posted on MERX.

Dates

Publication

2025/08/01 03:59:28 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2025/08/15 11:59:00 PM EDT

Questions are submitted online

Yes

Closing Date

2025/08/22 02:00:00 PM EDT

Contact Information

Esther Trujillo

819-776-8425

esther.trujillo@museedelhistoire.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Technical Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Technical Proposal	Technical Proposal	Yes	No
No entries

Envelope 2 - Price Proposal Form

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
PRICE PROPOSAL FORM	PRICE PROPOSAL FORM	Yes	No
No entries

Additional Bidding Instructions

This is a one-step two-envelope submission process:
*envelope 1: Technical proposal
* envelope 2: Financial proposal

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