Basic Information

Reference Number

0000198526

Issuing Organization

Toronto Police Service

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

1443327-21

Title

Telephone Survey and Focus Groups

Source ID

PU.MU.ON.673461.C108179

Agreement Types

Broader Public Sector (BPS)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario

Purchase Type

Duration: 1 year
Option: 3 additional one (1) year periods

Description

Request for Proposal (RFP) # 1443327

This Request for Proposals (RFP) is an invitation by the Toronto Police Services (TPS) to prospective and qualified proponents to submit proposals for conducting professional services for a Telephone Survey and Focus Groups, as further described in this RFP.

Submission Requirements

Proposals must be submitted through the MERX Electronic Bid Submission (“EBS”) System (https://www.merx.com/).

For assistance in using MERX, please contact MERX directly at 1-800-964-MERX or visit the MERX website at www.merx.com.

Proponents are to submit their proposal through the MERX EBS System prior to 1:00:00 P.M. local time on Friday May 28, 2021.

Objective

The Toronto Police Service is seeking an external body to:

Conduct a telephone community survey and focus groups.
- The telephone survey will be on questions related to perceptions of safety, perceptions of police, and perceptions of police service delivery.
- The focus groups will be on current issues that have an impact on policing and the community or perceptions of safety, perceptions of police, and perceptions of police service delivery.

For the focus groups, deliver a written report that provides analysis with recommendations, where appropriate. Provide the results for the telephone community survey including frequencies, open-ended question coding, and the entire database/dataset (in either Excel or SPSS) and made available electronically.
A final written report is not required for the survey.

Scope of Work

As part of our corporate evaluation and environmental scanning processes, the Toronto Police Service (TPS) is interested in commissioning for the following:
Part A Telephone survey to take place in November and into early December (if necessary) 2021. The telephone community surveys gather information on the public’s perceptions of safety, perceptions of police, and perceptions of police service delivery.
The TPS will provide the survey document.
Part B Focus groups to be held to get public feedback on current issues that have an impact on policing and the community or perceptions of safety, perceptions of police, and perceptions of police service delivery in greater depth.
It is the intention of the TPS to award both Part A and Part B to one vendor.
Proponents must to be able to provide both the telephone survey and the focus groups services.

Term of the Contract

The term of this contract for the provision of services shall commence after TPS approval and concludes after one year from commencement. The TPS reserves the right to an option to renew for three (3) additional one (1) year periods, all in accordance with the terms, conditions, and specifications contained in the RFP.
Pricing shall be held firm for the initial term of this contract and for the first option year, if exercised. Pricing for the subsequent option years, if exercised, will be mutually agreed upon.
The decision to renew the Contract for any option term will be at the sole discretion of the TPS. All terms and conditions of the Contract shall remain in effect and continue during the optional year(s).

Piggyback (if applicable)

The TPSB/TPS may, upon request, permit other public bodies and the Police Cooperative Purchasing Group (PCPG) to purchase against any part of the contract which may result from this RFP.

Proponents are requested to indicate on the Pricing Submission form if they will extend the pricing, terms and conditions of this proposal to other government agencies including PCPG, if the proponent becomes the successful services provider.

If the successful proponent agrees to this provision, participating agencies may enter into a contract with the successful proponent for the purchase of services described herein based on the terms, conditions, prices, and percentages offered by the proponent. Minor changes in terms and conditions may be negotiated by participating agencies.

Please note: copies of the proponents submission may need to be provided to the interested agency (in confidence) in order to review prior to participating.

Non-Exclusivity

The creation of this RFP shall not be a guarantee of exclusivity.

Negotiations

The TPS reserves the right to enter into negotiations with any one or more proponents regarding price, scope of services, or any other term of their applications, and such other agreement or contractual terms as the TPS may require, at any time prior to execution of an agreement, whether or not a notice of intent to develop an agreement has been issued to any proponent and without reissuing this RFP; and to enter into simultaneous, competitive negotiations with multiple proponents or to negotiate with individual proponents, either together or in sequence, and to permit or require, as a result of negotiations, the expansion or reduction of the scope of services or changes in any other terms of the submitted applications, without informing other proponents of the changes or affording them the opportunity to revise their applications in light thereof, unless the TPS, in its sole discretion, determine that doing so is in the TPS’s best interest; and,
to discontinue negotiations with any proponent at any time prior to the execution of an agreement, whether or not a notice of intent to develop an agreement has been issued to the proponent, and to enter into negotiations with any other proponent, if the TPS, in its sole discretion, determine it is in the best interest of the TPS to do so.

All in accordance with the requirements stated in the RFP document to be downloaded.

Dates

Publication

2021/04/30 02:48:31 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2021/05/17 01:00:00 PM EDT

Questions are submitted online

Closing Date

2021/05/28 01:00:00 PM EDT

Contact Information

Sam Petralito

416-808-8154

Sam.Petralito@torontopolice.on.ca

Buyer Preferences, Guidelines & Requirements

General Requirements

- Employee Background Checks Required

- Insurance Required

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

The following information / completed forms must be submitted with your proposal:

Proposal Submission Requirements (See Section 7.1.1)
Rated Requirements (See Section 7.2.2)
Please do not include any pricing in your technical submission.

In addition, the following completed forms are also to be submitted with your proposal:

Declaration Form (Appendix B)
Engaging Former Members From the TPS Form (Appendix C)

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Pricing Submission Form (Appendix A) - attached - must be included with your submission

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