Riverside Health Care (“RHC”) delivers acute, community, and long-term care services across the Rainy River District in Northwestern Ontario, with facilities in Fort Frances, Emo, and Rainy River. Given RHC’s geographically dispersed footprint and significant distances between sites, RHC is advancing a multi-site network modernization to improve clinical reliability, security, and user experience across its campuses.
RHC is undertaking a Cisco-based wireless networking program to modernize and standardize infrastructure across six (6) geographic locations / eight (8) buildings interconnected by a Wide Area Network (WAN). The locations are subject to change at RHC’S discretion. This program seeks to leverage RHC’s existing assets and targeted investment to achieve the following objectives:
• maximizing network reliability, resilience, and security for clinical operations
• standardizing architecture, hardware, and configurations across sites
• improving user experience (coverage, performance, density, roaming) for staff, patients, and guests
• aligning with RHC cabling, labeling, and testing standards (DEP-IST-OPS-012)
• enabling centralized monitoring, event correlation, and alerting through Cisco SIEM (mandatory)
RHC’s Information Systems & Technology (IST) team manages network infrastructure serving inpatient, outpatient, and administrative functions across the six locations/eight buildings. Specifically, the team identifies upgrade and standardization opportunities to reduce operational risk, enhance supportability, and improve security posture, while ensuring conformance with healthcare requirements and performance expectations.
RHC is interested in developing and implementing an enterprise-standard wireless networking architecture across the selected locations. Based on RHC’s current environment and site survey references, the six (6) locations (eight (8) buildings) have been identified as in-scope for design, implementation, and post-rollout support (collectively, the “Selected Sites”). RHC anticipates a phased delivery by site. RHC reserves the right to substitute, remove, or add buildings or locations of comparable scope to the Selected Sites, or to sequence delivery, as program needs dictate.
RHC is interested in a delivery strategy that combines rigorous discovery, detailed Cisco architecture and RF design, procurement support and bill-of-materials, implementation and cutover, training/knowledge transfer, and post-go-live support, all at fair market value under milestone-based payments. The solution must be Cisco-based with Cisco SIEM mandated for security event ingestion, correlation, and alerting. At least one (1) CCIE must be available to the Proponent’s team, and configurators must hold appropriate Cisco certifications (e.g., CCNP/CCIE).
Through this Request for Proposals (RFP) process, RHC is seeking to identify and select a qualified Contractor with whom to enter into a Resulting Contract to provide the required expert assessment, design, implementation, and support services necessary to deliver on RHC’s objectives for the Selected Sites. As further described in the RFP, any negotiation prior to execution of the Resulting Contract is at RHC’s discretion. All background materials required to prepare a Proposal; including the Wi-Fi Survey RHC Site Legend (to align historical survey labels with official site names) and RHC Network Cabling Standards (DEP-IST-OPS-012) are included within the RFP package. No separate Data Room is used for this procurement. Proponents must direct all inquiries to the RHC Procurement Representative named in the RFP, and must follow the submission, timetable, and communications requirements set out therein.
Note - Work is estimated to start upon award on or about January 5th 2026. Subject to negotiation by RHC.
