202304002 - P00093_Simulation Lab for Customer Experiences_TMC

To adhere to the recently revamped Customer Experience (CE) Learning and Development Program for the Corridor On-Train-Service (OTS) employees, and with the arrival of the new rolling stock, two dedicated CE Simulation Labs for Montreal and Toronto are required. CE Simulation labs are also used for the training of Senior Service Attendants (SSA), Service Managers (SM), and In-Station Employees.   The current project is for the Toronto Maintenance Center (TMC).

In order to submit a Tender, the Tenderer must comply with the following mandatory criteria:

1. Tenderer has the following minimal insurance coverage:

• Commercial General Liability Insurance of $5,000,000
• Standard Owners Form Automobile Liability Insurance of $2,000,000
• All Risks insurance policy

2. Bid Bond issued in favour of VIA dated and signed by an authorized representative of the Surety. Provide a letter signed by an authorized representative of a recognized financial institution, stating that if the Tenderer is awarded the Contract, they will issue the required Performance and Labour & Material Bonds in favour of VIA dated and signed by an authorized representative of the Surety following contract award.

• Bid Bond (10%)
• Performance Bond (50%) and Material/Labour Bond (50%)

3. The work must be substantially completed20 weeks following contract award.
4. General Contractor must have a minimum of 10 years’ experience.
5. Subcontractors must have a minimum of 5 years’ experience in their related expertise of work.
6. Tenderer confirms his Tender complies with all requirements, specifications and commits to respect them during the entire project duration. 
7. Tenderer commits to respect VIA’s Contractor Safety Guidelines
8. Tenderer must have attended the Mandatory Site Visit