Basic Information

Reference Number

0000056526

Issuing Organization

Ontario Health

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP2016-P00518

Title

Application Management Support Services

Source ID

PP.HL.CAN.692769.C92388

Details

Location

Canada, All of Canada, All of Canada

Description

The system engineers will provide services on design, development and support of the registry systems. This involves working on projects, production support, troubleshooting and maintenance releases.

Evaluate the feasibility of the architecture and technologies related to a business change and ensure consistency and integration with existing and planned architectures as well as business strategies
Participate in preparation of architectural changes, solution design and technical specifications
Develop code, install, test, debug, and document applications using appropriate processes, tools and standards.
Under the guidance of Technical Consultant, design, develop, test, and implement new solutions as well as enhancements to existing solutions; plan, execute, and manage the integration of new applications into existing systems and software throughout the enterprise.
Collaborate with Technical Consultant, business analysts, architects, testers and system owners in the testing of newly developed software applications.
Assist management and Technical Consultant in preparation of effort estimates for projects and releases, including high level analysis of impact to other activities and/or systems
Diagnose and troubleshoot problems with existing applications and restore normal operations in a timely and accurate fashion.
Carry out unit testing, system testing and integration testing tasks
Provide technical expertise, guidance and training to more junior team members
Work with internal IT groups, vendors and other third parties to define/design information technology solutions to business problems
Research and make recommendations on products and services in support of procurement and development efforts
Ensure that solutions are in compliance with and adhere to eHealth Ontario standards and protocols with respect to privacy and security of information
Adhere to eHealth Ontario processes.
Perform Rotational On-call duties. Provide application Tier 3 support (24x7x365)
Occasionally, working outside of normal business hours, and on weekends, is necessary to accommodate system implementations, maintenance, and responses to outages
Maintain and operate test environments (if required)
Implement product patches to ensure software is current and supported by the vendor (if required)

Dates

Publication

2017/05/19 01:32:21 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2017/05/25 03:00:00 PM EDT

Questions are submitted online

Closing Date

2017/06/19 03:00:00 PM EDT

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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