Basic Information

Reference Number

0000314202

Issuing Organization

McMaster University

Owner Organization

Facilties

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

# TF 02-26-1112

Title

Custodial Services and Consumables at IAHS Building – McMaster University

Source ID

PU.AC.ON.224221.C81126

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Hamilton-Niagara Peninsula

Delivery Point

McMaster University Campus

Purchase Type

Duration: 2 years
Option: Additional 1 year

Description

The service objectives are to provide quality building cleaning and custodial services to the IAHS building
located on McMaster University campus, at 1280 Main Street West, Hamilton, by delivering the following:

Clear communication related to custodial and cleaning issues, transparent and accurate reporting
Full compliance with the provided specifications and service levels as outlined in this document
Prompt responses to any additional requests for service from the building owner
Proper supervision of the workers and good management practices
A 24/7 contact to respond to after-hour / week-end calls and emergencies
Regular monthly meetings with the Owner’s representatives to review the quality of work

The IAHS building is co-owned by McMaster University and Mohawk College and consists of a Basement, First Floor, Second Floor, Third Floor, Fourth Floor and a Penthouse. Building features offices, classrooms and lecture halls, labs, library, washrooms, kitchenettes, lunch rooms, cafeteria, atrium, eating area, storage rooms, stairs, elevators, and other utility and service rooms. The building's gross area is 179,280 sq. ft. The building has in excess of 800 full-time equivalent students and over 80 full-time staff and faculty. In addition to the full-time students and staff, various special courses, seminars, and workshops are held after hours or on weekends, bringing in students, visitors, and guests to the building. The coffee shop and eatery on the main floor also attracts many visitors to the building.
Custodial services will be managed primarily by the College's administrative staff in the IAHS Building.

Dates

Publication

2026/02/12 01:55:43 PM EST

Question Acceptance Deadline

2026/02/26 05:00:00 PM EST

Closing Date

2026/03/12 02:00:00 PM EDT

Onsite Visit

2026/02/24 10:00:00 PM EST

Contact Information

Tracie Felton

feltont@mcmaster.ca

Pre-Bidding Events

Event Type

Onsite Visit

Attendance

Recommended

Event date

2026/02/24 10:00:00 PM EST

Location

The IAHS Building, McMaster University Main Campus (meet inside the front entranceway).

Event Note

An Optional Proponents' Briefing and Site Visit will be held at the IAHS Building, McMaster University Main Campus (meet inside the front entranceway). The purpose is to view the facilities, clarify the specifications and identify the Services requested in this RFP. A question and answer period will follow, but no minutes will be taken. Note: Proponents who do not attend the Proponents' Briefing and Site Visit will not qualify to submit a Proposal.
Proponents must contact Tracie Felton to register for the Proponents' Briefing and Site Visit.

See more

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

All Proponents must have obtained the RFP from www.Merx.com (MERX®). Failure to have obtained the RFP from MERX®. will result in disqualification.

Proposals must be submitted through McMaster University’s online Bonfire portal at:
https://mcmaster.bonfirehub.ca/portal/?tab=openOpportunities
Submissions by other methods will not be accepted.

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