Notice of Intended Procurement
Name of Procuring Entity
Toronto Metropolitan University (the “University”)
Contact Person and Contract Person Coordinates
Susie Temou, 1 Dundas St West, 16th Floor, Toronto, ON, M5B 2H1, 416-979-5000 ext. 553427
Procurement Documents
The procurement documents are available at www.merx.com.
Note that obtaining access to the procurement documents will require prospective suppliers to register and pay a registration fee. Pricing and Payment Terms are available on the MERX website.
Description of Procurement
The University is conducting a Request for Proposal for Salesforce Experience Cloud Implementation Partner.
The Ted Rogers School of Management (TRSM) is seeking a Proponent certified in Salesforce Experience Cloud, Marketing Cloud, and Sales Cloud development to support the creation of a custom student portal which will be utilized by ~12,000 undergraduate students. This portal will be built on Salesforce Experience Cloud and will allow students to discover, track, and engage with co-curricular opportunities and monitor progress toward extracurricular accomplishments utilizing the current Salesforce Sales & Marketing Cloud Enterprise edition org.
The Proponent will be responsible for designing and developing key components of the portal, including but not limited to custom Lightning components, Apex functionality, CSS styling, and permission set configurations. The portal will leverage Salesforce data to personalize and recommend engagements to students and incorporate a gamified system of badges, points, and rewards tied to student participation.
This project aims to deliver a scalable, student-facing digital experience that enhances out-of-classroom engagement and supports ongoing student development through personalized and trackable activities.
The procurement is anticipated to involve negotiation. An electronic auction is not anticipated.
Address and Final Date for Submissions
Submissions must be submitted electronically at https: https://tmu.bonfirehub.ca/opportunities/96583 on or before September 3, 2025, at 11:00:00 am.
The submissions will not be opened publicly.
Conditions for Participation
The procurement is subject to the following conditions for participation:
Mandatory Submission Requirements
File #1 – Proposal Acknowledgement Form Pass/Fail
File #2 – Information Security Requirements Pass/Fail
File #3 – Privacy Requirements Pass/Fail
Minimum Passing Score for stage 2 is 42 points out of 60
Minimum Passing Score for stage 3 is 10 points out of 20
The University will base its selection of qualified suppliers on the following criteria:
Criteria Weighting (Points)
Stage 1 - Mandatory Evaluation Criteria:
File #1 – Proposal Acknowledgement Form Pass/Fail
File #2 – Information Security Requirements Pass/Fail
File #3 – Privacy Requirements Pass/Fail
Stage 2 – Technical Evaluation Criteria
File # 5 - Company Information 10
File # 6 – Relevant Experience 20
File # 7 – Project Management Team 10
File # 8 - Project Plan 15
File #9 – Social and Sustainable Practices 5
Subtotal 60
Stage 3 – Presentation/Demonstration
Presentation 20
Subtotal 20
Stage 4 – Price Evaluation Criteria:
Pricing Part I – Total Fixed Fee – Requested Data 20
TOTAL 100
Applicable Trade Agreements
This procurement is subject to the following trade agreement(s):
Broader Public Sector (BPS)
Canadian Free Trade Agreement (CFTA)
Quebec/Ontario
Contract Details
The term of the Final Agreement is one (1) year.
Notes
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to obtain the procurement documents which contain the most current information. If there is a conflict between the procurement documents and this notice, the procurement documents will take precedence.
