Basic Information

Reference Number

AB-2021-02356

Issuing Organization

Alberta Public Sector

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2021IAC003

Title

Client Relationship Management (CRM) Solution

Source ID

APC

Agreement Types

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

New West Partnership Trade Agreement (NWPTA) / Trade, Investment and Labour Mobility Agreement (TILMA)

TCA

Details

Location

Alberta

Dates

Publication

2021/04/07 02:00:00 AM EDT

Closing Date

2021/04/30 03:01:00 PM EDT

Contact Information

Ada Javier

780-427-6628

Description

The IAC is seeking a user-friendly cost-effective scalable CRM solution to enhance our global teams’ ability to collaborate and manage business relationships in a single system of record, track performance metrics, deliver reports and actionable data to stakeholders. The CRM solution provider will provide thought leadership in economic development CRM implementation, an understanding of public sector compliance and complexity of international enterprises.
Strategic partnerships are the key to success in attracting and increasing investment into Alberta. The selected CRM solution provider will design, implement and optimize an easy-to-use tool that will add value to our teams’ day-to-day operations.

For more information on this solicitation, please click on the following link:

http://vendor.purchasingconnection.ca/Opportunity.aspx?Guid=f7bd5937-9fa8-6c60-177c-39c2ed480000 (opens in a new window)

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.