Basic Information

Reference Number

cb-829-94467609

Issuing Organization

Financial Consumer Agency of Canada (FCAC)

Solicitation Type

ACAN - Advance Contract Award Notice (Formal)

Solicitation Number

20250409

Title

Users experience Software as a service

Source ID

PWGSC

Agreement Types

Canada-Chile Free Trade Agreement (CCFTA)

Canada-Colombia Free Trade Agreement

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canada-Honduras Free Trade Agreement

Canada-Korea Free Trade Agreement

Canada-Panama Free Trade Agreement

Canada-Peru Free Trade Agreement (CPFTA)

Canadian Free Trade Agreement (CFTA)

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

World Trade Organization Agreement on Government Procurement (WTO-AGP)

Canada-Ukraine Free Trade Agreement (CUFTA)

Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Details

Location

Canada

Dates

Publication

2025/06/03 12:00:00 AM EDT

Closing Date

2025/06/20 02:00:00 PM EDT

Contact Information

Stéphane Dupel

(613) 371-3223

stephane.dupel@fcac-acfc.gc.ca

Description

The Financial Consumer Agency of Canada (FCAC) requires a User Experience (UX) research software to support evidence-based Human-Centered Design practices. This ensures that the development of our services and products is deeply rooted in the needs, behaviors, and preferences of our users.

FCAC needs to efficiently recruit, schedule, and compensate user research participants, ensuring a diverse and representative sample for our studies. The UX research software must support both moderated and unmoderated research methods, allowing us to gather comprehensive insights through a variety of user research methods, such as usability tests, interviews, surveys, card sorts and navigation tests.

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