Basic Information

Reference Number

00004379066

Issuing Organization

Insurance Corporation of BC

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

NRFP 5625

Title

Customer Experience Training Design and Delivery

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2025/01/20 09:10:00 AM EST

Closing Date

2025/02/13 03:00:00 PM EST

Contact Information

Strategic Sourcing

sourcing@icbc.com

Description

ICBC is seeking a qualified and experienced vendor as a long-term partner for its Customer Experience related training initiatives. This vendor will be responsible for designing, developing and delivering a variety of customer experience and customer service training programs. These programs will be provided in a timely, effective, and efficient manner, on an as-needed basis across the Province of British Columbia.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.