AI Overview

Seeking a qualified consultant to partner on a transformational initiative aimed at enhancing operational effectiveness for employees and clients, with an information meeting scheduled for October 2, 2025.

Basic Information

Reference Number

00004733145

Issuing Organization

Workers' Compensation Board of Alberta

Solicitation Type

NRFP - Negotiated Request for Proposal (Formal)

Solicitation Number

AB-2025-06108

Title

RFP2528KF - Customer Service Workload Intiative

Source ID

SCRIBE

Details

Location

Alberta

Purchase Type

Not Stated

Dates

Publication

2025/09/26 08:41:00 AM EDT

Closing Date

2025/10/09 04:00:00 PM EDT

Contact Information

Workers' Compensation Board of Alberta

1-800-661-9608

Description

The WCB invites Proposals from qualified Consultants to serve as a strategic partner in support of a transformational initiative aimed at enhancing operational effectiveness for both employees and clients. The selected Consultant will contribute to strengthening service delivery and ensuring alignment with WCB’s broader strategic objectives. The objective is to identify and engage a qualified partner to support the next phase of this initiative by validating existing findings, developing a comprehensive implementation roadmap, and contributing to the delivery of transformational improvements that go beyond incremental enhancements

Information/Pre-bid Meeting
Thu•Oct 2, 2025•10:00 am (MT)

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.