AI Overview

Demande de propositions pour une solution de gestion des services d'entreprise visant à soutenir plusieurs départements opérationnels de Keyano College, avec des capacités de gestion de catalogue de services, d'automatisation des flux de travail et d'autres fonctionnalités clés.

Information de base

Numéro de Référence

00004870209

Organisation émettrice

Keyano College

Type d’appel d’offres

DDP - Demande de proposition (Formel)

Numéro d’appel d’offres

AB-2026-00451

Titre

Enterprise Service Management (ESM) Solution

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Alberta

Type d’achat

Non-mentionné

Dates

Publication

2026-01-21 10h59:00 HNE

Date de fermeture

2026-02-06 17h00:00 HNE

Information du contact

Rita Lockyer-Pocsai

purchasing@keyano.ca

Description

Keyano College is issuing an RFP to evaluate and select an Enterprise Service Management (ESM) solution that will support multiple operational departments, with the ability to expand across the institution. The project will assess available ESM platforms for capabilities such as service catalogue management, workflow automation, ticketing, forms, approvals, asset management, knowledge base, reporting, and integrations. The goal is to implement a modern, scalable, and unified service management system that improves service delivery, reduces manual work, and enhances the experience for students, staff, and stakeholders.

Afficher davantage

Dérogation All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.