INVITATION TO RESPONDENTS
Purpose:
The purpose of this Request for Information (RFI) is solely to gather information from qualified vendors regarding solutions that provide real-time monitoring, notifications, and reporting of trends and emerging issues across social and traditional media channels. This initiative aims to enhance situational awareness and responsiveness to events or narratives that may impact operational effectiveness, officer safety, or public perception. This solution should have the ability to provide real time alerts of emerging issues, social insights, social media trend monitoring and management and the ability to provide detailed reporting and analytics.
This RFI document does not form a competitive bid process or legal offer.
In the event, the Toronto Police Service (TPS) is satisfied that there is sufficient interest, availability, and feasibility of providing suitable solutions, the TPS may, but is not obligated to initiate a competitive bidding opportunity. It is important that respondents understand that this RFI document and their participation by responding is not interpreted or construed as a solicitation for tenders or proposals.
TPS encourages participation from potential solution providers in this RFI process, the results of which will be reported back to an evaluation committee. In turn, the committee will consider submitted responses when determining whether or not to initiate a competitive process to solicit bids for all or part of any of the areas that fall under the Web Content Management Solution.
This RFI will not be used to pre-qualify or screen respondents in connection with a future competitive bidding process, if any is to be initiated by the TPS. It is the respondent’s responsibility to monitor the MERX website at www.MERX.com for possible subsequent bidding opportunities, which will be open to the public whether or not a response to this RFI is made.
Submission Method:
Submissions are to be made through the MERX Electronic Bid Submission (“EBS”) System (https://www.merx.com).
For assistance in using MERX, please contact MERX directly at 1-800-964-MERX or visit the MERX website at www.merx.com.
Uploading large documents may take significant time, depending on file size and internet connection speed. It is recommended that respondents review the MERX EBS instructions well in advance of the closing date and allow sufficient time before the closing date to upload documents and finalize their submissions.
Respondents will receive an email confirmation receipt with a unique confirmation number upon finalizing their submissions.
