Basic Information

Reference Number

0000313258

Issuing Organization

Toronto Transit Commission - PCM Operating

Solicitation Type

RFI - Request for Information (Informal)

Solicitation Number

P01DW25738

Title

REQUEST FOR PROPOSAL TTC CUSTOMER SATISFACTION SURVEY AND RESEARCH P01DW25738

Source ID

PP.CM.CAN.890837.C103153

Details

Location

Canada, Ontario, Toronto

Description

embedded in TTC Research & Analytics department to inform and support planning, operations, marketing, and customer experience strategy. The work described below relates to five broad research projects:
• TTC Customer Satisfaction Survey (CSS)
• Wheel-Trans Customer Satisfaction Survey (W-T CSS) and Diversion Survey
• Employer Insights Survey
• Responsive Customer Research
• Customer Engagement Community and Engagement Platform

REQUEST FOR PROPOSAL TTC CUSTOMER SATISFACTION SURVEY AND RESEARCH RFP NO. P01DW25738

Dates

Publication

2026/02/02 11:51:13 AM EST

Bid Intent

Not Available

Closing Date

2026/02/26 02:00:00 PM EST

Contact Information

Cindy Hermosilla

416-397-8473

cindy.hermosilla@ttc.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Submission Type:Bonfire

Proposals available at and Submission to:

https://ttc.bonfirehub.ca/opportunities/102007

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