Information de base

Numéro de Référence

00004430634

Organisation émettrice

Prince Rupert Port Authority

Type d’appel d’offres

DDI - Demande d’information (Informel)

Numéro d’appel d’offres

210774

Titre

Conflict De-escalation Training for Public Interacting Employees

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Colombie Britannique

Type d’achat

Non-mentionné

Dates

Publication

2025-02-25 13h52:00 HNE

Date de fermeture

2025-03-10 19h30:00 HAE

Information du contact

Prince Rupert Port Authority

info@rupertport.com

Description

The Prince Rupert Port Authority (“PRPA”) is soliciting information and rough order of magnitude (“ROM”) cost estimates to contract conflict de-escalation training for employees who work with the public. The scope of functionality is discussed in this Request for Information (“RFI”) in detail.

Target Audience:

Public-facing staff across various departments at various levels of the organization.
Staff roles include interactions with the public, such as addressing concerns, providing customer service, or managing situations with the potential for conflict.

Suggested focus areas include:

Practical techniques to de-escalate tense public interaction/situations.
Strategies to recognize and mitigate potential conflict triggers.
Communication skills to foster positive resolutions.
Recognition when conflict may escalate to violence.

Afficher davantage

Dérogation

All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.