AI Overview

Recherche de propositions pour une solution logicielle de répartition assistée par ordinateur pour le service 911 de nouvelle génération afin de soutenir les appels d'urgence et non urgents pour un centre d'appels de la sécurité publique.

Information de base

Numéro de Référence

00004860114

Organisation émettrice

City of St. Albert

Type d’appel d’offres

DDP - Demande de proposition (Formel)

Numéro d’appel d’offres

AB-2026-00260

Titre

NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services

Code d’identité d’origine

SCRIBE

Détails

Emplacement

Alberta

Type d’achat

Non-mentionné

Dates

Publication

2026-01-14 10h51:00 HNE

Date de fermeture

2026-02-10 16h00:00 HNE

Information du contact

Michelle Shatula

mshatula@stalbert.ca

Description

This Request for Proposals (the “RFP”) is an invitation by the City of St. Albert (the “City”) to prospective proponents to submit proposals for NG911 Computer-Aided Dispatch (CAD) Software for St. Albert Fire Services (SAFS). The successful proponent will be responsible for providing the NG911 Computer-Aided Dispatch solution, its implementation, maintenance and support and relevant professional services. The system will support emergency and non-emergency calls for the City’s Public Safety Answering Point (PSAP) in St. Albert Fire Department.

The objective of this project is to acquire a CAD system that will meet business requirements and NG9-1-1 standards. The solution should meet all current provincial and federal best practices and applicable NFPA, NENA and APCO standards.

Some of the key deliverables include but are not limited to:
 Replace the current FDM Computer Aided Dispatch system
 Provide CAD-to-CAD integration with Alberta Health Services (AHS)
 Integration with AHS MDT (Mobile Data Terminal)
 Legacy system and other source data migration
 Web integration services
 Application Integration services
 System Integration services
 End users, support staff and administrators training
 Vendor project management services
 Software maintenance and warranty services

If the proponent provides both On-prem and cloud, submit a separate proposal for each.

Afficher davantage

Dérogation All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on purchasing.alberta.ca. MERX asks that you refer to the purchasing.alberta.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.